Frequently Asked Questions

Get answers to your questions and learn how to use xfamunity.com to it's full potential

Can I upgrade my membership tier?

Yes, you may upgrade your membership at any time by following these steps:

1. Hover over the Account tab and click Manage Your Account
2. Click Membership > Subscriptions
3. Click Change Plan and select a new plan to upgrade to

Note: Your subscription price will be pro-rated when you upgrade

Can I cancel my account?

Yes, you may cancel your membership and lose access to all features at any time

1. Hover over the Account tab and click Manage Your Account
2. Click Membership > Subscriptions
3. Click Change Plan and select a new plan to upgrade to

How do I add new friends & send a message?

To find and add new friends within the community, go to Members and either scroll through all members of xfamunity.com or search for an individual member at the top. To send a private message to anyone within the community, navigate to Account > Messages and click Compose. In the "Send @Username" field, start by typing the @ symbol followed by the username of the member. 


You can easily see all of your friend connections under Manage My Account > Friends

How do I add new friends & send a message?

To find and add new friends within the community, go to Members and either scroll through all members of xfamunity.com or search for an individual member at the top. To send a private message to anyone within the community, navigate to Account > Messages and click Compose. In the "Send @Username" field, start by typing the @ symbol followed by the username of the member. 


You can easily see all of your friend connections under Manage My Account > Friends

How do I edit my profile with a profile pic & cover photo? 

To add a profile pic so other beings can recognize you:

1. Hover over the Account tab and click Manage Your Account
2. Click Profile > Change Profile Picture
3. Click Upload and drag/drop or upload a pic from your computer. You can also take a picture of your self through your computer cam by clicking Take Photo

To add a cover image, from the Profile section, click Change Cover Image and drag/drop or upload an image from your computer.

How do I use the Community Forums?

1. Navigate to Community Forum and scroll through the available Forums such as Community Landpools. Taking Community Landpools as an example, to join the forum, click a Subforum within the Community Landpools forum such as South America > Costa Rica 

2. To subscribe to an individual forum to receive notifications when there is a new topic posted, navigate to the specific subforum, such as Costa Rica, and click Subscribe for new topics located right under the forum title at the top

3. If you have something to share within a forum such as an opportunity for the group within Landpools or simply a question you have within a course, click through to the subforum and click Add Topic located to the right of the subforum title

Have further questions?

We'd be happy to help.

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